Terms of Service

Version 1.0Effective 24 August 2026

1. The agreement

These Terms of Service, or Terms, are a contract between you and:

We operate Propcockpit from Sweden. In these Terms, “Propcockpit”, “we”, “us” and “our” refer to the operator above, and the “Service” means the Propcockpit website, application, risk tools, trading interface, integrations, support and related services.

By creating an account, clicking to accept these Terms or using the Service, you agree to the version presented to you. If you use the Service for a company or other organization, you confirm that you have authority to bind it, and “you” includes that organization.

The Privacy Policy explains our processing of personal data. The Security page explains current controls and limitations. They should be read with these Terms, but the Security page is not a guarantee or service-level agreement unless expressly stated.

2. Eligibility

You must be at least 18 years old and legally able to enter into this contract. You may use the Service only where its use and the trading activity connected to it are lawful for you.

You must not use the Service if you are subject to sanctions that prohibit us from providing it, if your broker or prop-firm agreement prohibits the connection, or if you lack authority over a connected account.

The Service is not directed to anyone who is legally prohibited from trading the relevant instruments or using a third-party service involved in the connection.

3. What Propcockpit is and is not

Propcockpit is software that displays authorized account information, performs risk calculations and, when you instruct or arm it and the required permissions exist, sends trading instructions to a supported broker through cTrader Open API.

Propcockpit is not:

• a broker, exchange, prop firm, bank, custodian or payment institution;
• an investment adviser, portfolio manager, fiduciary, financial planner or tax adviser;
• a provider of personal recommendations, trading signals or a promise of profitability;
• a party to your agreement with a broker, prop firm, cTrader, Spotware or TradingView; or
• insurance against trading loss, account breach or loss of a funded-account status.

We do not hold client money and cannot withdraw or transfer funds from your broker account. We do not decide which instruments, directions, strategies or risk limits are suitable for you. You remain responsible for every configured rule, authorized instruction and trading decision.

4. Trading risk

Trading leveraged products, foreign exchange, contracts for difference and similar instruments can result in rapid and substantial losses, including the loss of all funds or a prop-firm account. Past performance does not predict future results.

Risk calculations are estimates based on the data, contract specifications, prices, conversion rates and account state available at the time. Markets move, spreads widen, prices gap, liquidity changes and brokers apply their own rounding, minimum size, margin, execution and rejection rules. A displayed risk value or accepted order does not guarantee the final loss, execution price or prop-firm treatment.

You must understand the products you trade, verify your broker and prop-firm rules, set your own safety margins and monitor the broker account independently. Test configurations on a demo account before relying on them with a live or funded account.

5. Broker connection and authority

You connect an account through Spotware’s official cTrader OAuth flow and choose the permissions presented there. Propcockpit does not receive your cTrader password.

The accounts scope permits view-only account information and statistics. The trading scope can permit Propcockpit to place, modify and close orders and perform other trading operations allowed by cTrader and your broker. Approving a broad OAuth scope alone does not arm automation. By separately and explicitly arming a function, you authorize Propcockpit to transmit the relevant instructions for the named account, rules and function until you disarm it, disconnect the account or revoke access. We record the account, scope, function, time and version associated with that approval.

You represent that:

• you own or are expressly authorized to control each connected account;
• the connection and intended use comply with the broker’s, prop firm’s and cTrader’s rules;
• any information you provide is accurate and current; and
• you will promptly disconnect an account if your authority ends.

You can revoke access through cTrader or Spotware independently of Propcockpit. Revoking or disconnecting access does not itself close positions, cancel pending orders or terminate your broker or prop-firm account.

6. What is checked and what is not

An order submitted through Propcockpit is checked against the active Propcockpit risk rules and account state used by that order flow before it is sent to the broker. Depending on your settings and plan, Propcockpit may calculate size, resize or reject an order, require a stop-loss or record the account as unprotected.

An order or position opened directly at your broker, through another application or outside the Propcockpit order flow was not pre-checked by Propcockpit. After Propcockpit receives the updated broker state, it may read and count that position when calculating account risk and applying an armed post-trade rule.

In version 1, cross-account or worst-case risk shown across protected accounts is informational and is not enforced. The displayed aggregate does not mean Propcockpit will block or close positions across those accounts. If an enforced cross-account function is introduced later, it will be clearly identified and will require separate arming.

Plan descriptions and the interface identify which rules are active, informational or unavailable. You must not assume that a displayed value is enforced.

7. Stop-loss and broker execution

Orders placed through the Propcockpit terminal require a broker-side stop-loss. Propcockpit sends the order and stop instruction to the broker, but the broker determines whether and how they are accepted and executed.

A requested stop-loss is not confirmed until the broker confirms it. Network failure, market closure, price gaps, slippage, minimum-distance rules, invalid size, insufficient margin, concurrent modification, rate limits or broker controls can delay, reject or change an instruction. A stop order may execute at a worse price than its trigger.

If the Service cannot confirm required protection, it may reject the order or flag a position as unprotected. A flag is a warning, not proof that the position has been closed. Check the broker directly.

8. Auto-flatten, locks and outages

If you enable Auto-flatten or a similar protection rule, you instruct Propcockpit to attempt the actions described in the interface when the configured threshold is detected. The current Auto-flatten process attempts to close relevant open positions and then cancel relevant pending orders. Broker responses and unresolved actions are recorded.

The feature requires valid permissions and depends on Propcockpit, cTrader Open API, your broker, the market and network connectivity. It may be delayed, rejected, only partly completed or completed at an unexpected price. If required pre-write state is unknown, stale or cannot be verified, Propcockpit blocks the new write. If uncertainty arises after a write or for a broker-direct position, Propcockpit marks the item unprotected. When connectivity returns, it reconciles with broker state before resuming eligible actions.

No lock, rule or Auto-flatten function guarantees that an account will remain within a broker’s or prop firm’s limit. Maintain broker-side protection and a direct broker login. Planned maintenance, emergency maintenance, third-party maintenance and outages may make all or part of the Service unavailable.

9. Webhooks and third-party instructions

If your plan includes webhooks, you may create credentials and authorize supported incoming instructions. You are responsible for the sender, payload, strategy, frequency and legal right to use any underlying content or data.

Keep webhook URLs and secrets confidential. An instruction that passes authentication may be treated as authorized by you. Replay protection, validation and risk checks reduce risk but cannot guarantee that an instruction is correct or that a broker will execute it.

You must not use third-party content, data, alerts, APIs or webhooks beyond the license granted by their provider. Unless Propcockpit expressly identifies a written license that permits the exact use, the Service is not licensed, offered or permitted for use with TradingView-sourced content, market data, alerts or webhooks for automated trading, order generation, price referencing, order verification or automated risk-management actions. You must not send that material to an automated Propcockpit function.

10. Your account and security

You must provide accurate registration information, protect your email and authentication methods, use reasonable device security and promptly tell us about suspected unauthorized access.

You are responsible for activity performed through your account and credentials unless mandatory law provides otherwise. Do not share an account in a way that bypasses plan limits or security controls. Support will never ask for your broker password, full payment-card number, authentication code or raw OAuth token.

If you suspect compromise, review the broker account directly, disarm automation where possible, revoke the cTrader connection and contact us.

11. Acceptable use

You must not:

• access or control an account without authorization;
• use the Service in violation of financial, market-abuse, sanctions, anti-money-laundering, export-control, data-protection or other applicable law;
• manipulate markets, deceive a broker or prop firm, evade trading restrictions or misrepresent account activity;
• interfere with, overload, probe or bypass the Service, security controls, rate limits, plan limits or access restrictions, except for testing expressly permitted by the current Responsible Vulnerability Disclosure policy;
• introduce malware, attempt credential theft or use the Service to attack a third party;
• reverse engineer, decompile, scrape, copy or extract the Service except where applicable law expressly permits it despite this restriction;
• resell, sublicense or provide service-bureau access to the Service unless we have agreed in writing;
• upload or transmit content you do not have the right to use;
• use TradingView or other third-party content in a way that breaches the provider’s license;
• remove ownership, attribution or legal notices, including required TradingView attribution; or
• use the website or Service in any way that breaches applicable law or regulation.

No part of this website’s content, including any chart, market data, documentation or other material, may be used for commercial purposes without first obtaining the necessary licence from the party that owns it. No such content may be reproduced, redistributed, resold or separately commercialized without every required license. This does not prohibit ordinary internal use of the Service expressly permitted by section 17.

We may apply reasonable technical limits to protect the Service and third-party APIs.

12. Free plan, trials and paid subscriptions

Features, connected-account limits and prices are shown at checkout or on the pricing page. The Free plan has only the protection functions expressly listed for that plan. In particular, do not assume that an automated rule is active merely because a risk value is displayed.

The current paid-plan trial lasts seven days and does not require a payment method. It ends without an automatic charge unless you separately complete a paid subscription. If a future trial requires a payment method or converts automatically, checkout will clearly show the price, billing interval and cancellation deadline before you confirm the order.

The Free plan does not include automated risk enforcement. A broker-side stop-loss required for an order placed through Propcockpit remains a broker instruction, not Propcockpit automation and not a guarantee against loss.

Paid subscriptions renew for the billing period shown at checkout until cancelled. Prices offered to consumers include applicable VAT and other taxes. Checkout shows the total amount payable before the order is placed. Any business price shown exclusive of VAT will be clearly identified as such, and checkout will show the applicable tax and total. Stripe processes payment.

If we introduce a fixed-term consumer subscription that renews for more than three months, we will send any written renewal reminder required by law within the required time, including at least one month before the last cancellation date where that rule applies.

You authorize the applicable recurring charge when you submit a paid order. If payment fails, we may retry the payment, ask you to update the method, restrict paid features or move the account to the Free plan. We will not intentionally place a new trade merely to collect a fee.

Before you place a paid order, checkout will show the main plan features, total price including applicable taxes, billing interval, contract duration, renewal and cancellation terms, and relevant technical requirements. The final order button will clearly state that the order creates a payment obligation. After the order, we will send confirmation of the contract, the accepted version of these Terms and the model withdrawal form by email or another durable medium.

13. Cancellation, plan changes and refunds

You may cancel a paid subscription through the billing settings where available or by contacting info@propcockpit.com. Unless mandatory law or checkout terms provide otherwise, cancellation takes effect at the end of the current paid billing period and stops the next renewal. You retain paid features until then.

Moving to a lower plan may require you to reduce connected accounts or disable features that exceed the new plan. Before a downgrade takes effect, review and disarm any automation that will no longer be available. A plan change does not close broker positions or cancel orders unless the interface expressly confirms that action.

Fees already paid are non-refundable except where these Terms, checkout terms or mandatory law give you a refund, price reduction or other remedy. This does not limit consumer rights for a defective digital service or a valid withdrawal.

14. Consumer right of withdrawal

If you are an EU or EEA consumer entering into a distance contract, you normally have 14 days from the day the contract is concluded to withdraw without giving a reason.

If you expressly ask us to begin a paid digital service during the withdrawal period and later withdraw before the service has been fully performed, applicable law may require you to pay only a proportionate amount for service supplied before withdrawal. A recurring Propcockpit subscription is not treated as fully performed merely because access began. We will not claim that you waived the entire withdrawal right simply by accepting these Terms.

To withdraw, use the online withdrawal form at propcockpit.com/legal/withdrawal, or send an unambiguous statement to info@propcockpit.com before the deadline. The online form acknowledges receipt immediately on screen and sends you that acknowledgement by email, which is a durable medium. You may use the model form at the end of these Terms, but it is not required. We will make any refund required by law without undue delay and normally within 14 days after receiving your notice, using the original payment method unless agreed otherwise.

If local mandatory law gives you greater rights, those rights apply.

15. Consumer rights for digital services

If you are a consumer, the Service must conform to the contract throughout continuous supply. If it does not, you may require us to bring it into conformity. Where the legal conditions are met, you may withhold payment, obtain a proportionate price reduction, terminate and receive a refund, and claim damages. On termination for nonconformity, you may request eligible non-personal content that you supplied or created, free of charge, within a reasonable time and in a commonly used machine-readable format, subject to statutory exceptions.

You must reasonably cooperate with diagnostic steps where needed to determine whether a problem is caused by your device, software, connection, broker, account configuration or the Service. We will request only steps that are proportionate, technically available and least intrusive. If you do not cooperate after receiving clear information about the requirement and consequence, the evidential rules applicable to the issue may change as permitted by law. Nothing in these Terms excludes a remedy that cannot lawfully be excluded.

16. Price and Service changes

We may improve, replace, add or remove features for specific reasons stated in this section, including complying with law, correcting a security vulnerability, maintaining verified compatibility after a broker or API change, preventing abuse, or improving functionality without materially reducing the contracted Service. We may also change prices for future billing periods.

For an ongoing paid subscription, we will give reasonable advance notice of a material adverse change or price increase. The change will not apply before the next renewal date stated in the notice. You may cancel before it takes effect.

For consumers, a modification to a continuously supplied Service will not impose an additional charge. If it negatively affects access or use by more than a minor amount, we will give advance notice in a durable medium explaining the change, timing and your right to terminate without charge within 30 days after the later of the notice or modification. Mandatory law applies if it provides a longer period or additional protection.

Third-party APIs and services may change or end without our control. If a core dependency becomes unavailable, we may suspend the affected feature while we pursue a safe alternative.

17. Intellectual property and license

Propcockpit and its software, design, documentation, trademarks and original content are owned by us or our licensors and are protected by law. Third-party charts, market data, names and marks remain the property of their respective owners.

While your account is active and you comply with these Terms, we grant you, and the authorized users of an organizational account, a limited, non-exclusive, non-transferable, non-sublicensable and revocable right to use the Service internally for its intended purpose under the purchased plan. The right does not transfer ownership or permit redistribution, resale, copying, scraping, reverse engineering or creation of a competing service.

You retain rights in content and configuration you submit. You grant us the limited rights necessary to host, process, transmit and display that material solely to operate, secure and support the Service and comply with law.

Feedback may be used without restriction or payment, provided we do not publicly identify you without permission.

18. Third-party services and names

The Service interoperates with services operated by others. Their terms, privacy notices, availability, permissions and fees apply separately. We do not control their systems and are not responsible for their independent acts or records.

“cTrader” and “Spotware” identify third-party technology and providers. References to FTMO or another prop firm describe compatibility, account rules or user-selected presets. They do not mean that the third party endorses, sponsors or is affiliated with Propcockpit unless we expressly state a verified relationship.

Charts and charting technology may be included only under the license applicable to the exact chart product and data source. Required TradingView attribution must remain visible where TradingView technology is used. TradingView features and content remain subject to the applicable TradingView and data-provider terms.

19. Support

General support is provided through info@propcockpit.com and any in-product channel we make available. Support targets shown for a paid plan are targets for an initial response during the stated support hours, not a guaranteed resolution time, trading-execution guarantee or financial-loss indemnity.

Never send passwords, full card details, authentication codes or raw broker tokens to support.

20. Suspension and termination

You may stop using the Service, disconnect broker accounts and request account deletion at any time. Subscription cancellation and account deletion are separate actions.

We may restrict or suspend access where reasonably necessary to:

• address a security threat, suspected unauthorized access or incident;
• prevent illegal, abusive or harmful use;
• comply with law, a binding authority request or a provider requirement;
• protect a broker, user, third party or the integrity of the Service;
• respond to payment failure; or
• investigate a material breach of these Terms.

Where practical and lawful, we will explain the reason and provide an opportunity to correct the issue. We may terminate for a material breach that is not cured within a reasonable period, or immediately where the breach is serious, unlawful or creates urgent risk.

Suspension, downgrade or termination may immediately stop monitoring, alerts or automation. It does not close positions or cancel pending orders at your broker. Unless urgent security or legal risk prevents advance notice, we will warn you before a change that stops an active protection function and instruct you to review the broker account directly.

On termination, your right to use the Service ends. Termination does not itself close positions or cancel orders at your broker. Provisions that by nature should survive, including payment obligations, ownership, disclaimers, liability, disputes and lawful retention, continue to apply.

21. Service limitations and disclaimers

We provide the Service with reasonable care and skill. Except for rights or warranties that cannot lawfully be excluded, the Service is provided on an “as available” basis.

We do not guarantee:

• uninterrupted, error-free or latency-free availability;
• that every broker instruction will be received, accepted or executed;
• any execution price, fill, stop price, loss limit, profit, payout or funded-account status;
• that a preset exactly reflects a prop firm’s current rules; or
• that the Service is suitable for your strategy, account or regulatory status.

You must verify critical information with the broker or prop firm. No statement creates a guarantee of account safety. Nothing in these Terms excludes pre-contract information or marketing representations that applicable consumer law makes part of the contract.

22. Liability

Nothing in these Terms excludes or limits liability where doing so is prohibited by law, including liability for fraud, intentional misconduct, gross negligence, death or personal injury caused by negligence, breach of mandatory data-protection duties, or mandatory consumer remedies.

If you use the Service as a consumer

Our liability and your remedies are governed by mandatory applicable law. We are responsible for loss that is a foreseeable consequence of our breach of these Terms or failure to use reasonable care and skill. Loss caused solely by market movement, your configured rule or an independent broker act is not attributable to us. This does not limit liability where our breach contributed to the loss or where applicable law attributes a provider or subcontractor failure to us.

We do not exclude rights available to you under mandatory consumer law.

If you use the Service for business purposes

To the maximum extent permitted by law, neither party is liable for indirect or consequential loss, loss of profit, revenue, opportunity, goodwill or anticipated savings. Our total aggregate liability arising from the Service and these Terms is limited to the greater of SEK 10,000 and the fees you paid us during the 12 months before the event giving rise to the claim.

The business limitation does not apply to liabilities that cannot lawfully be limited or to your unauthorized use of intellectual property, unlawful use of the Service or breach of confidentiality or security obligations.

23. Events outside reasonable control

Neither party is responsible for delay or failure caused by an event outside its reasonable control, such as a major network or cloud outage, broker or exchange failure, cTrader API interruption, market closure, governmental action, labor disruption, natural disaster, war or widespread cyberattack. This section does not excuse payment already due or a duty that mandatory law does not allow us to exclude.

24. Changes to these Terms

We may update these Terms to comply with law, address a security risk, reflect a verified third-party dependency change, add functionality without materially reducing the contracted Service, or clarify the agreement. The current version will show an effective date and version number. A change will not retroactively remove an accrued right or remedy.

If a change is material, we will provide reasonable advance notice by email, in the Service or by another appropriate method. A material change will apply prospectively. Where law requires renewed consent, we will ask for it. If you do not agree, you may cancel before the change takes effect.

For a paid consumer subscription, a material adverse change will take effect no earlier than the next renewal, unless an earlier change is required by law or an urgent security need. Where mandatory law requires it, we will permit termination without charge and provide any applicable proportionate refund.

We record the version accepted at signup or when renewed acceptance is required.

25. General terms

If a provision is unenforceable, it will be adjusted only as much as necessary and the remaining provisions continue. A failure to enforce a provision is not a waiver. Headings are for convenience.

You may not transfer your account or this agreement without our written consent. We may transfer the agreement as part of a genuine reorganization, financing or sale, provided that doing so does not reduce mandatory consumer rights. We will give notice where required.

These Terms and documents expressly incorporated into them form the agreement about the Service. Nothing in this section excludes pre-contract information or marketing representations that applicable consumer law makes part of the contract. A separate written enterprise agreement signed by both parties prevails where it expressly conflicts with these Terms.

26. Governing law and disputes

These Terms are governed by Swedish law, excluding conflict-of-law rules. If you are a consumer, this choice does not deprive you of mandatory protections that apply under the law of your habitual residence.

Contact info@propcockpit.com first so we can try to resolve a complaint. If you are a consumer, you may also submit an eligible dispute to:

We participate in an ARN proceeding where required and consider its recommendation in good faith.

A consumer may bring a claim in any court that has jurisdiction under mandatory consumer law, including the courts of the consumer’s home country where applicable. For a business user, disputes are subject to the exclusive jurisdiction of the Stockholm District Court, Sweden.

27. Language

The version presented to and accepted by a consumer at checkout governs, subject to mandatory law. For business users, the English version governs. If we provide a convenience translation, we will identify it as such. Any ambiguity in a consumer contract will be handled according to applicable consumer law.

28. Contact

Model withdrawal form

Complete and return this form only if you wish to withdraw from the contract. You may instead use the online withdrawal form or send any clear statement containing the same information.