Auto-flatten

Closing everything at a Breach - what it promises and what it cannot.

Auto-flatten attempts to close every open position on a Protected account when a Breach is detected. It is a Pro and Premium capability, on top of the Lock, and it applies to every Protected account on those plans once its Risk rules are armed. It closes positions without a further click, and some prop firms do not allow automated tools on their cTrader accounts; where a covered firm’s own page does not plainly allow them, the product shows its rule when you arm your Risk rules.

What it promises

That the closes are attempted from the server, at the instant the engine sees the Breach, without a browser being open. What comes back - which positions actually closed - is what the venue confirmed, and anything still open after it is named rather than assumed away. A partial fill leaves exposure. The close intent remains pending until the venue confirms zero remaining volume; missing confirmation is not permission to blindly replay an order.

What it cannot promise

A fill. A close is an order and a broker fills it at the price the market offers, which during the move that caused the Breach may be some distance from the one you saw. It also cannot act faster than your broker answers.

The exit that survives everything - this product being down, your machine being off, the network being gone - is the stop loss resting at your broker. Auto-flatten is a layer on top of that and never a replacement for it.