Billing

Trials, plan changes, and what happens if enforcement lapses.

Trials

A trial is the full paid plan for its length. When it ends without a payment method, the tenant falls back to Free - which means enforcement stops, and the product says so wherever an order is placed rather than only on the billing page.

Changing plan

Upgrading applies at once. Downgrading to a plan that protects fewer accounts asks you which accounts to keep, rather than choosing for you.

If a payment fails

Payment is retried on a schedule. Enforcement does not stop silently at any point: the cockpit shows that rules are stored and not armed, and the order ticket says the same thing at the moment it matters. A Lock already applied survives a plan change.

Your right to withdraw

Set out in the withdrawal notice, with the form.